Reference

Terms That Cover How Your Account Works

These terms set out what you agree to when you open an account with Bangla Beta and use our services. Access and eligibility depend on your local law and the region you are in — check that before you proceed.

Account-holder termsbKash, Nagad, Rocket coveredEligible regions onlySubject to local law
Bangla Beta Terms That Cover How Your Account Works
CONTACT OUR TEAM

Reach Us About Your Terms Query

If any part of these terms raises a question for you — about your account status, a payment dispute, or how a specific rule applies — here is how to get through to us. We will respond through the channel you used to contact us.

Live Chat Open the chat widget from your account dashboard. This is the quickest path for account and payment questions during active support hours.
Email Support Send your query to our support address linked in your account settings. Include your registered mobile number and a clear description of the issue.
Help Centre Our help section covers common account, wallet, and terms questions. Check there first — many queries around bKash and Nagad deposits are answered without needing to wait.
HOW WE HANDLE YOUR ACCOUNT

Security, Data and Account Responsibility

We take the security of your account details seriously. Here is what we do on our side and what these terms require from you.

Account Security

Your login credentials are your responsibility. We will never ask for your password via chat or email. Enable any two-step verification option shown in your account settings.

Data Retention

We keep account and transaction records for as long as required under applicable rules. You can request a summary of your account data by contacting support with your registered details.

Changes to Terms

When these terms change, we update the page and notify registered accounts. The date at the top of this page reflects the most recent revision — bookmark it if you want to track updates.

How to Request Changes

To close your account, correct personal details, or query a transaction, contact support through live chat or email. We aim to respond within the timeframe shown in your account help section.

Questions About These Terms

Straight answers to what people actually ask when reading through account terms.

Yes, if you are accessing Bangla Beta from Bangladesh and your region is eligible. Access and use depend on whether it is permitted under your local law. Check that before opening an account.

Multiple accounts are not allowed under these terms. If we detect duplicate accounts linked to the same person, both may be suspended. Contact support before creating a new account if you have lost access to an existing one.

We can update the terms, but we notify registered accounts when we do. Continuing to use your account after a change is published means you accept the updated version.

The terms set out our responsibilities around payment processing. If your bKash deposit is delayed, keep your transaction reference and contact support. We will check our end and follow up with bKash if needed.

Contact our support team via live chat or email with your registered mobile number. We will provide a summary of the data we hold, subject to the retention rules that apply to your account.

Raise it with support and give as much detail as you can — the specific term, the date, and what happened. We review account decisions and will respond through your registered contact method.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.