Reference

Your Rights and Our Policy Commitments

Bangla Beta operates under a clear set of terms that govern your account, your data, and how we handle disputes.

Account TermsPrivacy PolicyJurisdiction NoticeCookie PolicyData Retention
Bangla Beta Your Rights and Our Policy Commitments
LEGAL CONTACT PATHS

Reach Us on Policy and Account Matters

If you have a question about these terms, a data request, or a dispute related to your account, our support team handles legal and policy queries directly. You can reach us through the channels below — include your registered account email and a brief description of your query so we can route it correctly.

Email Support Send policy or data queries to our support address. Responses to legal and account matters are handled within standard business hours.
Live Chat Open the chat widget from any page on Bangla Beta. For legal queries, select 'Account and Policy' from the topic menu when you start the chat.
Account Portal Log in to your account and navigate to Help to submit a formal request. This path is required for data access and deletion requests.
HOW WE HANDLE YOUR DATA

Data Handling, Cookies, and Account Security

We take a straightforward approach to the data we hold on your account. Here is what that looks like in practice across the four areas that matter most to you.

Data Storage and Retention

Account data — including transaction history with bKash, Nagad, and Rocket — is retained for as long as your account is active and for a period after closure as required by applicable rules.

Cookie Use

We use session cookies to keep you logged in and analytics cookies to understand how the lobby is used. You can manage cookie preferences from the settings panel on any page.

Account Security

Login is protected by OTP verification sent to your registered mobile number. If you suspect unauthorised access, change your password immediately and contact support via live chat.

Your Data Rights

You may request a copy of the data we hold on your account, ask us to correct inaccurate records, or request deletion by submitting a formal request through the account portal.

Common Questions About Our Legal Terms

These are the questions we hear most often about account terms, data, and eligibility. If your question is not here, reach us through live chat or the account portal.

Access to our platform depends on your local law and eligible regions. We do not make legal determinations on your behalf — please check the rules that apply in your area before registering.

We collect your name, contact details, and payment method information — including your bKash or Nagad number — for account verification and transaction processing. Full details are in our Privacy Policy.

We retain account and transaction records for a period after closure as required by applicable rules. You can request details of the specific retention period by contacting support through the account portal.

Yes. Log in to your account, go to Help, and submit a data access request. We will respond within the timeframe set out in our Privacy Policy and confirm the data we hold.

Submit a deletion request through the account portal under Help. Note that some transaction records linked to bKash, Nagad, or Rocket payments may be retained as required by applicable rules even after deletion.

We will notify you via your registered account before material changes take effect. If you continue using the platform after that date, you accept the updated terms. You may close your account before the effective date if you disagree.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.